KYC (know your customer)
Know your customer ("vérification d'identité"): the casino checking you're really you, usually with ID, a selfie and a bill with your address.
KYC (know your customer, or vérification d'identité) is how a casino confirms who you are. Usually that's a government ID like your driver's licence, a selfie or a quick face-scan video, and sometimes proof of address (a Hydro-Québec bill works) or proof of how you got the money you're depositing.
Why they ask
Licensed sites have anti-money laundering rules to follow, must keep out anyone under age or on a self-exclusion list, and need to stop duplicate accounts and fraud. Even email-only crypto sites keep the right to verify you in their terms.
When it hits
Crypto sites often ask at your first cashout, above a certain amount, or when something gets flagged. A document request right after you hit something big is normal and not shady on its own. Asking again and again for new stuff each time? Warning sign.
Play it smart
- Check the KYC part of the terms before you deposit.
- Get verified early, before there's money waiting to come out.
- Send your papers only through the casino's own verification page.
- Write down every document request and the date it showed up. We log the same thing in our payout tests.