Privacy policy
Who this covers
This policy applies to BetMTL and explains what information we collect, why we collect it and what you can do about it.
What we collect
Cookies and analytics. We use cookies and similar technology to keep the site working, remember your settings such as language, and understand how the site is used: pages viewed, device and browser type, approximate region and how you arrived. Where the law requires it, we ask for your consent before setting non-essential cookies, and you can change your choice at any time from the cookie settings link.
Accounts for player reviews. You can create an account to post reviews of casinos you have played. We store your email address, a display name, your password in hashed form and the reviews you post. Your display name and reviews are public; your email address is not.
Contact messages. If you write to us, we keep the message and any details you include so we can reply.
Server logs. Our hosting provider keeps standard technical logs for security and to keep the site running, for a short period.
How we use email
We use your email address only for account messages: confirming your address, resetting your password and notices about your account or your reviews. We do not send marketing emails, and we do not share your address with casinos or anyone else for marketing.
What we do not do
- We do not sell personal information.
- We do not ask for identity documents, banking details or crypto wallet keys. Never send them to us.
- We do not knowingly collect information from anyone under 18.
Sharing
We share data only with service providers that help us run the site, such as hosting, email delivery and analytics, under agreements that limit their use of it, or when the law requires it.
Retention
Account data is kept while your account is open. If you delete your account, we delete your email address and password and either delete your reviews or show them without a name, as you choose. Contact messages are kept for up to 24 months. Analytics data is kept for the shortest practical period set in the provider's settings.
Your rights
Under Quebec's private sector privacy law and other laws that may apply to you, you can ask to see the personal information we hold about you, have it corrected or deleted, and withdraw your consent. Contact us through the contact form. If you are not satisfied with our answer, you can complain to the Commission d'accès à l'information du Québec.
Changes
If we change this policy, we will update this page and the date it was last revised. Significant changes affecting account holders will be sent by email.